Introduction
These Website Standard Terms and Conditions written on this
web page shall manage your use of this website. These Terms will be applied
fully and affect to your use of this Website. By using this Website, you agreed
to accept all terms and conditions written in here. You must not use this
Website if you disagree with any of these Website Standard Terms and
Conditions.
Minors or people below 18 years old are not allowed to use
this Website.
Intellectual
Property Rights
Other than the content you own, under these Terms, AiRnWingS
and/or its licensors own all the intellectual property rights and materials
contained in this Website.
You are granted limited license only for purposes of viewing
the material contained on this Website.
Restrictions
You are specifically restricted from all the following
• publishing
any Website material in any other media;
• selling,
sublicensing and/or otherwise commercializing any Website material;
• publicly
performing and/or showing any Website material;
• using
this Website in any way that is or may be damaging to this Website;
• using
this Website in any way that impacts user access to this Website;
• using this Website contrary to
applicable laws and regulations, or in any way may cause harm to the Website,
or to any person or business entity;
• engaging in any data mining, data
harvesting, data extracting or any other similar activity in relation to this
Website;
• using
this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being
access by you and AiRnWingS may further restrict access by you to any areas of
this Website, at any time, in absolute discretion. Any user ID and password you
may have for this Website are confidential and you must maintain
confidentiality as well.
Your Content
In these Website Standard Terms and Conditions, “Your
Content” shall mean any audio, video text, images or other material you choose
to display on this Website. By displaying Your Content, you grant AiRnWingS a
non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce,
adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any
third-party’s rights. AiRnWingS reserves the right to remove any of Your
Content from this Website at any time without notice.
No warranties
This Website is provided “as is,” with all faults, and
AiRnWingS express no representations or warranties, of any kind related to this
Website or the materials contained on this Website. Also, nothing contained on
this Website shall be interpreted as advising you.
Limitation of
liability
In no event shall AiRnWingS, nor any of its officers,
directors and employees, shall be held liable for anything arising out of or in
any way connected with your use of this Website whether such liability is under
contract. AiRnWingS, including its
officers, directors and employees shall not be held liable for any indirect,
consequential or special liability arising out of or in any way related to your
use of this Website.
Indemnification
You hereby indemnify to the fullest extent AiRnWingS from
and against any and/or all liabilities, costs, demands, causes of action,
damages and expenses arising in any way related to your breach of any of the
provisions of these Terms.
Severability
If any provision of these Terms is found to be invalid under
any applicable law, such provisions shall be deleted without affecting the
remaining provisions herein.
Variation of Terms
AiRnWingS is permitted to revise these Terms at any time as
it sees fit, and by using this Website you are expected to review these Terms
on a regular basis.
Assignment
The AiRnWingS can assign, transfer, and subcontract its
rights and/or obligations under these Terms without any notification. However,
you are not allowed to assign, transfer, or subcontract any of your rights
and/or obligations under these Terms.
Entire Agreement
These Terms constitute the entire agreement between
AiRnWingS and you in relation to your use of this Website, and supersede all
prior agreements and understandings.
Governing Law
& Jurisdiction
These Terms will be governed by and interpreted in
accordance with the laws of the State of Delhi, and you submit to the
non-exclusive jurisdiction of the state and federal courts located in Delhi for
the resolution of any disputes.
APPLICABILITY OF
THE AGREEMENT
This agreement ("user agreement") incorporates the
terms and conditions for www.airnwings.com
to provide services to the person (s) ("the User") intending to
purchase or inquiring for any products and/ or services of AiRnWingS by using
AiRnWingS’s websites or using any other customer interface channels of
AiRnWingS which includes its sales persons, offices, call centres,
advertisements, information campaigns etc.
Both User and AiRnWingS are individually referred as 'party'
to the agreement and collective referred to as 'parties'.
USER'S
RESPONSIBILITY OF COGNIZANCE OF THIS AGREEMENT
The Users availing services from AiRnWingS shall be deemed
to have read, understood and expressly accepted the terms and conditions of
this agreement, which shall govern the desired transaction or provision of such
services by AiRnWingS for all purposes, and shall be binding on the User. All
rights and liabilities of the User and/or AiRnWingS with respect to any
services to be provided by AiRnWingS shall be restricted to the scope of this
agreement.
AiRnWingS reserves the right, in its sole discretion, to
terminate the access to any or all AiRnWingS websites or its other sales
channels and the related services or any portion thereof at any time, without
notice, for general maintenance or any reason what so ever. Certain products or
services (e.g. hotel reservations & Cars Services) may be provided by third
party suppliers. In addition to this Agreement, there are certain terms of
service (TOS) specific to the services rendered/ products provided by AiRnWingS
like the air tickets, MICE, bus, rail, holiday packages etc. Such TOS will be
provided/ updated by AiRnWingS which shall be deemed to be a part of this
Agreement and in the event of a conflict between such TOS and this Agreement,
the terms of this Agreement shall prevail. The User shall be required to read
and accept the relevant TOS for the service/ product availed by the User.
Additionally, the Service Provider itself may provide terms
and guidelines that govern features, offers or the operating rules and policies
applicable to each Service (for example, flights, hotel reservations, packages,
etc.). The User shall be responsible for ensuring compliance with the terms and
guidelines or operating rules and policies of the Service Provider with whom
the User elects to deal, including terms and conditions set forth in a Service
Providers' fare rules, contract of carriage or other rules.
AiRnWingS’s Services are offered to the User conditioned on
acceptance without modification of all the terms, conditions and notices
contained in this Agreement and the TOS, as may be applicable from time to
time. For the removal of doubts, it is clarified that availing of the Services
by the User constitutes an acknowledgement and acceptance by the User of this
Agreement and the TOS. If the User does not agree with any part of such terms,
conditions and notices, the User must not avail AiRnWingS’s Services.
If any of the terms, conditions, and notices contained
herein conflict with the Additional Terms or other terms and guidelines
contained within any other AiRnWingS document, then these terms shall control.
THIRD PARTY
ACCOUNT INFORMATION
By using the Account Access service in AiRnWingS’s websites,
the User authorizes AiRnWingS and its agents to access third party sites,
including that of Banks and other payment gateways, designated by them or on
their behalf for retrieving requested information
While registering, the User will choose a password and is
responsible for maintaining the confidentiality of the password and the
account.
The User is fully responsible for all activities that occur
while using their password or account. It is the duty of the User to notify
AiRnWingS immediately in writing of any unauthorized use of their password or
account or any other breach of security.
AiRnWingS will not be liable for any loss that may be
incurred by the User because of unauthorized use of his password or account,
either with or without his knowledge. The User shall not use anyone else's
password at any time
FEES PAYMENT
AiRnWingS reserves the right to charge listing fees for
certain listings, as well as transaction fees based on certain completed
transactions using the services. AiRnWingS further reserves the right to alter
any and all fees from time to time, without notice.
The User shall be completely responsible for all charges,
fees, duties, taxes, and assessments arising out of the use of the services.
In case, there is a short charging by AiRnWingS for listing,
services or transaction fee or any other fee or service because of any
technical or other reason, it reserves the right to deduct/charge/claim the
balance subsequent to the transaction at its own discretion.
Any increase in the price charged by Company on account of
change in rate of taxes or imposition of new taxes by Government shall have to
be borne by customer.
In the rare possibilities of the reservation not getting
confirmed for any reason whatsoever, we will process the refund and intimate
you of the same. AiRnWingS is not under any obligation to make another booking
in lieu of or to compensate/ replace the unconfirmed one. All subsequent
further bookings will be treated as new transactions with no reference to the earlier
unconfirmed reservation.
The User shall request AiRnWingS for any refunds against the
unutilized or 'no show' air or hotel booking for any reasons within 90 days
from the date of departure for the air ticket and/or the date of check in for
the hotel booking. Any applicable refunds would accordingly be processed as per
the defined policies of Airlines, hotels and AiRnWingS as the case may be. No
refund would be payable for any requests made after the expiry of 90 days as
above and all unclaimed amounts for such unutilized or 'no show' air or hotel
booking shall be deemed to have been forfeited.
AiRnWingS reserves the right to charge listing fees for
certain listings, as well as transaction fees based on certain completed
transactions using the services. AiRnWingS further reserves the right to alter
any and all fees from time to time, without notice. The User shall be
completely responsible for all charges, fees, duties, taxes, and assessments
arising out of the use of the services.
In case, there is a short charging by AiRnWingS for listing,
services or transaction fee or any other fee or service because of any
technical or other reason, it reserves the right to deduct/charge/claim the
balance subsequent to the transaction at its own discretion. Any increase in
the price charged by Company on account of change in rate of taxes or
imposition of new taxes by Government shall have to be borne by customer.
In the rare possibilities of the reservation not getting
confirmed for any reason whatsoever, we will process the refund and intimate
you of the same. AiRnWingS is not under any obligation to make another booking
in lieu of or to compensate/ replace the unconfirmed one. All subsequent
further bookings will be treated as new transactions with no reference to the earlier
unconfirmed reservation.
The User shall request AiRnWingS for any refunds against the
unutilized or 'no show' air or hotel booking for any reasons within 90 days
from the date of departure for the air ticket and/or the date of check in for
the hotel booking. Any applicable refunds would accordingly be processed as per
the defined policies of Airlines, hotels and AiRnWingS as the case may be. No
refund would be payable for any requests made after the expiry of 90 days as
above and all unclaimed amounts for such unutilized or 'no show' air or hotel
booking shall be deemed to have been forfeited.
MODIFICATION OF
THESE TERMS OF USE
AiRnWingS reserves the right to change the terms,
conditions, and notices under which the AiRnWingS websites are offered,
including but not limited to the charges. The User is responsible for regularly
reviewing these terms and conditions.
RESPONSIBILITIES
OF USER
The User expressly agrees that use of the services is at
their sole risk. To the extent AiRnWingS acts only as a booking agent on behalf
of third party service providers, it shall not have any liability whatsoever
for any aspect of the standards of services provided by the service providers.
In no circumstances shall AiRnWingS be liable for the services provided by the
service provider. The services are provided on an "as is" and
"as available" basis.
AiRnWingS may change the features or functionality of the
services at any time, in their sole discretion, without notice. AiRnWingS
expressly disclaims all warranties of any kind, whether express or implied,
including, but not limited to the implied warranties of merchantability,
fitness for a purpose and non-infringement. No advice or information, whether
oral or written, which the User obtains from AiRnWingS or through the services
shall create any warranty not expressly made herein or in the terms and
conditions of the services. If the User does not agree with any of the terms
above, they are advised not to read the material on any of the AiRnWingS pages
or otherwise use any of the contents, pages, information or any other material
provided by AiRnWingS. The sole and exclusive remedy of the User in case of
disagreement, in whole or in part, of the user agreement, is to discontinue
using the services after notifying AiRnWingS in writing.
I authorize AiRnWingS representative to contact me over phone, message and email. This consent shall supersede any preferences set by me through Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR).
TERMS AND CONDITIONS
ü The package price does not include - expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, camera fees, etc. Any meals and services not specifically mentioned in the inclusions.
ü In the event of circumstances/situations such as road blockage due to strike /agitation, natural calamities, sickness evacuation, delay/cancellation of train/flight etc. Also, due to monsoon rains and extreme weather pattern journey time can vary enormously at all time of year, which is beyond our control and additional expenses incurred due to these reasons has to be borne by the Traveller only.
ü Daily Timings for sightseeing will be guided to you by our local guide and same mentioned in your welcome kit. For SIC (i.e. shared) transfers, please reach SIC pick up spot at least 10 minutes prior to actual timing - any delay by passenger in reporting on time may lead to loss of service and will not be refundable / neither ne postponed.
ü Check-in and check-out times at hotels would be as per the hotel policies, early check in-late check out depends on hotel, and we can only request for the same, Facilities and Amenities in hotels depends on hotel policy for which hotel may charge.
ü As per hotel norms, traveller may be required to submit Credit Card/Cash for security deposit at the time of check-in. The same shall be refunded by hotel at the time of checkout. Amount may be forfeited in case of damage to hotel property.
ü AiRnWingS is not liable for the care of personal belongings of travellers during the trip. Any loss or damage of any valuable items like mobile, tab, gold etc is purely customer responsibility.
ü It is mandatory for all guests to carry valid Id's during their tour. (Return Flight Tickets, Passports, Hotel Vouchers, and Visa, Timely Itinerary and other vouchers and tickets)
ü In case of non-compliance of payment terms, AiRnWingS reserves the right to cancel the booking.
ü In case local attractions are closed for maintenance/weather conditions/government orders/strike/curfew/natural calamity/other unforeseen reasons, AiRnWingS will try its best to reimburse the traveller appropriate amount against the same in case refund is possible.
ü The itinerary provided is tentative and the final itinerary would be shared on arrival at the destination.
ü Any local taxes (Tourism Dirham, Cess, Gratuities) have to be borne by the traveller at the hotel/cruise counters
ü Passport of all travellers need to have Six months validity from the date of departure.
ü AiRnWingS will not be liable for any Visa rejections or delay in Visa, it completely depends on embassy and the cancellation charges will be applicable as written in T&C.
ü In the event of change in Visa fee, the additional fee must be borne by the traveller.
ü Due to Bad weather, Strike or any other genuine reason flight cancelled or sightseeing is not possible, company is not responsible for that.
ü Expenses of personal nature, such as laundry, telephone calls, room service, alcoholic beverages, mini bar charges, tips, portage, camera fees etc.
ü Any meals and services not specifically mentioned in the inclusions.
ü Any other items not mentioned under “Inclusions” are not included in the cost of the booking.
ü Cost of deviation and cost of extension of the validity on your ticket is not included.
ü For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
ü Disputes, if any, shall be subject to the exclusive jurisdiction of the courts in New Delhi
More information please email us on info@airnwings.com
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